M2M Connected Service

Solutions & Products > Internet of Things

Flexible, integrated operations for
M2M-related services across industries

Machine to Machine Connected Service

NTELS M2M Connected Service (MCS) is an integrated operations solution for M2M-related services. The solution consists of the Self-Care Portal for monitoring of customer services and devices and Admin Portal for management of customers and SIMs, and billing solution for fast, accurate charging and billing. With rule-based creation of service packages, MCS allows service providers to quickly apply to M2M-related services, which can help reduce operational costs and improve customer satisfaction.
M2M Connected Service

Features

Device Status Monitoring

Device Status Monitoring

Device status (activated/deactivated) and location monitoring for customers

Real-Time Usage and Charge Data

Real-Time Usage and Charge Data

Real-time collection of usage logs to provide account-specific charge and billing data

Self-Care Portal

Self-Care Portal

Self-Care Portal allows customers to monitor and manage the package to which they subscribe

Customer and Resource Management

Customer and Resource Management

Admin Portal allows the operator to manage customer profile data and monitor customer revenue trends and the usage of resources (SIM and MSISDN) assigned to the customer

Rule-based Engine

Rule-based Engine

Charge calculation based on the rules defined in the Product Lifecycle Management System (PLMS); fast implementations of new pricing schemes without modification of the application code

Component-based Design

Component-based Design

Component-based scalability and flexibility enables selective operation and easy extension of M2M services

Key Functions

  • Self-Care Portal for customers to monitor and M2M service status and charge data and register devices
  • Comprehensive management of customers and resources for M2M services
  • Provisioning gateway interfacing with legacy network elements to send orders made through the Self-Care or Admin Portal
  • Real-time collection of usage logs and rating/charge calculation according to the pricing plan of customers
  • Calculation of the bill amount based on the charging information per payer basis and generation of invoices

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